Terms & Conditions
Class Payments
- Membership must be paid every 5 weeks to retain your class spot.
- Includes one pre-booked class per week, which can be swapped via ClassSwap.
- Swap credits expire after 3 months and are non-refundable.
- Missed class credits cannot be used for future blocks.
Cancellations & Refunds
- Cancel up to 60 minutes before class via ClassSwap to receive a swap credit.
- Classes are non-refundable if ClassSwap is not used.
- If we cancel or reschedule, a credit or alternative class will be offered.
Health & Safety
- By participating, you confirm you're fit and have disclosed any health conditions.
- Follow teacher guidance and modify movements as needed.
- Notify us if you're pregnant, postnatal, or have any health condition before signing up.
Studio Etiquette
- Wear non-slip socks due to shared equipment.
- Arrive no more than 10 minutes before class; otherwise, you may be asked to wait.
- Silence mobile phones; notify the teacher if expecting an urgent call.
Liability
- Suzi Staden Pilates Studio and its teachers are not liable for injury or loss during classes.
- You participate at your own risk and should seek medical advice if unsure.
Changes to Terms
We may update these terms from time to time. Changes will be posted on our website and take effect immediately.